Senior Analyst, Business Process (Maintenance)

JOB PURPOSE 

The jobholder is responsible to provide with specialized expertise in the areas of business analysis and processes support for all the function systems; including SAP and Non-SAP applications, to ensure achieving the desired system automation for Borouge’s plants. 

This role includes; providing the first-line support for computerized maintenance management system (SAP), asset performance management systems, content management solutions, planning and scheduling systems, other custom applications and interfaces to support Maintenance for all system users, contribute and coordinate the applications’ projects for process automation until fully functioning, report and develop the creation and update of performance matrices and report’ generating, and contribute to the implementation for the Policies and Procedures. 

KEY ACCOUNTABILITIES 

Job Specific Accountabilities 

Process Automation & Projects 

• Conduct studies and initiate actions what would support the automation of the function processes. And provide and prepare economic feasibility and comprehensive testing studies to support the financial and technical viability of both SAP and non-SAP systems and provides recommendations as appropriate.  

• Study and analyze the requirements of users from various functional areas to evaluate the required updates considering the existing features of the function. 

• Plan, prioritize, organize, and recommend the approved projects’ list in line with the function business plan, and align the project plans, timing, and milestones with the Information Technology to ensure timely launch of the updates in SAP and other system without any delay. 

• Supervise and control the new implementation of approved related projects until completion phase and users’ satisfaction. And monitor the implementation of new SAP projects, to ensure the adaptation of such projects to the company’s scope, specifications, and priorities. 

• Contribute and develop for a new project the project charter to define the objectives, allocate budget and assign in site / out site resources. 

Process Integration & Optimization 

• Assess the need for incorporating any changes in the processes, study the implications of changes or alterations to the modules in the function in relation to their impact on other and related systems processes in the Companies. 

• Participate and contribute to the major IT projects which related to company strategy such as Master date Data management, segregation of duties (SoD), and governance, risk & competence (GRC) and participate in security level and disaster recovery. 

• Supervise, monitor, and test the process and system update’s requirements to meet the criteria in System Test. 

• Manage the applications access, users’ authorities, and other user access to different function modules and systems to ensure that the systems are meeting the information requirements and support the future business plans for the function. 

Business Process & User Support 

• Train and coach, the system users on a regular basis, to ensure their capabilities for the best usage of the recent or all system features.  

• Control and track function problems during and after the implementation and provide solutions to solve these problems. 

Business Process Management 

• Carry out and control in investigation studies aimed at developing new functions. 

• Investigate the market / industry for a new application which helps enhance and develop our company function and to meet our new requirements and targets.  

• Review and approve procedures and related manuals for both SAP and non-SAP applications. Ensures that these are properly implemented and reviews continuously to enhance their benefits. Includes establishing periodic back-up procedures. 

• Identify problems and opportunities for improvement with existing information systems, as well as possible solutions. 

QUALIFICATIONS, EXPERIENCE, KNOWLEDGE & SKILLS 

Minimum Qualification 

• University degree in Management Information Systems, or any related discipline 

• Fluency in English Language; written and oral 

Minimum Experience & Knowledge & Skills 

• Minimum of 5 - 8 years of total experience; including at least 3 years of experience as Business Information Systems Specialist, or IT System Analyst. 

• Minimum of 3 - 6 years of the experience in Technical for Petrochemicals Oil & Gas Companies 

• Experience in computerized maintenance management systems 

• Skilled in Policies and Procedures, Delegation of Authority (DOA), and Process Flowcharts. 

• Knowledge of SAP Workflow, ABAP, and Visual Basic for Applications (VBA) is an advantage. 

• Understanding of the Respective Business Processes and Applications. 

• Sound knowledge in developing and delivering training and awareness sessions. 

• Excellent problem solving and a prominent level of analytical skills. 

• Proven organizational, record-keeping and time management skills. 

• Build and maintain effective working relationships with other.  

• Knowledge of IT related technologies, solutions, and best practices. 

• Knowledge of Project Management is an advantage. 

• Exposure to work as Business Analyst in IT Companies. 

• Understanding the function process concepts